Are you struggling to provide your customers with personalized customer Chat/Email support and real-time convenience to them? ExpertsFromIndia, a leading outsourcing company in India, offers cost-effective online chat support services to customers around the globe. We are a dedicated team of remote professionals from around the world, providing 24/7 customer & admin support to hundreds of different websites.

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Our Staffing Services

How to hire email & chat assistant from india?

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14+

Years Experience

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40%

Total Savings

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200+

IT Professionals

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500+

Projects

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150+

Global Clients

Our team comprises highly seasoned and skilled chat agents who are trained to handle customers from different industries and parts of the world. If you are looking for a reliable, cost-effective, and efficient chat support service provider, then you have come to the right place. Out chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. We offer to hire quality full-time remote email chat specialists and chat support agents in India. Our chat Specialists are responsible for having dynamic conversations that drive the consumer to want to do business with your customers. We also provide a onlyfans professional chatter and we will be more than happy to engage with your followers and keep them entertained! With our vast experience as a chatter, we can assure you to provide an engaging and entertaining experience for your audience with my effective and unique approach.

We take customer service, technical support, and back office off your plate—and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and improve your business processes. Our customer support team is ready to help with everything from setup assistance to general inquiries. We offers the right mix of digital and BPO services to accommodate a variety of complex business processing types, ranging from Digital Marketing, Live Support, Phone Support, Virtual Assistant and Back Office Services.

  • Replying queries within stipulated timeline
  • Updating knowledge base for new, possible, queries
  • Updating information about new products, services, and offers
  • Resolving escalated cases
  • Forwarding queries to the right department for resolution
  • Offering customer support for your eCommerce store
  • Recording complaints
  • Responding to inbound emails
  • Web chat and web call-back
  • Complaint analysis

We have a highly proficient team of Pre-Vetted chat support agents with years of experience in managing chat support for customers across various businesses. Our agents use scripted chat manuals approved by our clients to resolve all kinds of online queries of customers. We use highly advanced technology tools to track and save chat conversations. This helps in building an archive of conversations that can be used by sales teams for cold calling purposes or be used internally to train agents on effective chat management. Whether you need a remote home-based chat specialist or an office-based team of live chat representatives, look no further than Outsourced. We have designed different models to cater to your varied staffing needs. Go ahead and pick what suits you the best!

Hiring Models:

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Full Time Hire

8 hrs per day

Hire our Email/Chat Support Staff to work dedicatedly on an on-going basis.

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Hourly Time Hire

Hourly Basis

Hire our Email/Chat Support Staff when you need few hours of work.

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Project Basis

Fixed Cost

Hire our Email/Chat Support Staff to work for Fixed cost Projects.

Our Happy Clients Have A Lot To Tell You

We are proud of our Web Development Services and client Satisfaction which comes back to us in the form of Client's Testimonial.

Faq's

First and foremost, offering live chat can help attract new customers and grow your business. 79% of businesses say offering Email and Chat support has had a positive impact on their sales, revenue, and customer loyalty.
Customer Service focuses on the experience of the customer. Tech support focuses on resolving a technical issue or problem in the fastest, most cost-effective way. The aim is to solve technical problems such as installation issues, login errors, and other technical difficulties.
Our Specialists have excellent English skills. You will be able to experience their communication skills during your interview and may administer any mini-test activities you wish for further verification of their skill-sets.
You can opt to hire live chat agents that work during typical business hours, whereas also offer 24/7 chat support or work across different time zones. Staff work 8 hours per shift, so you would need to hire 3 people to cover for 24 hours.
Definitely!! That is what we specialize in. Whether you want people with salon experience or interior designers or veterinarians for your pet store, we can help you with people who have the right domain expertise.
We completely understand the confidentiality of your business and thus under any circumstances we never compromise with our security policy. We work to offer you the most secure experience and before the development of your project, we sign a non-disclosure agreement. We take all the stringent and significant precautionary measures to secure your ideas and minute details.
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Ready to hire top 1% Email and Chat Assistant?

By outsourcing email & chat support to a virtual staff, you can focus on your core business activities. Our virtual staff executive helps your business grow with more customer by improving customer satisfaction through courteous and efficient communication.

OUR CLIENTS